Delivery & Shipping

All orders are processed and shipped from our Multan-based office. We are committed to getting your products to you as quickly as possible.

  • Delivery Time: The standard delivery time is 3-7 working days from the date your order is confirmed. Please note that delivery to remote areas and during major sales or public holidays may take longer.
  • Shipping Costs: Shipping charges are calculated at checkout based on your order’s size and weight. We offer Free Shipping on all orders over PKR 5,000.
  • Courier Partners: We partner with trusted courier services like TCS, Daewoo FastEx, and others to ensure your package is delivered securely.
  • Tracking: Once your order is shipped, you will receive an SMS and email notification with a tracking number so you can follow your package’s journey.
  • Order Verification: To ensure accuracy and prevent fraud, our customer service department may call you to verify your order details before processing. If an order is not verified via phone within 72 hours, it may be placed on hold.

Payment & Order Management

  • Payment Options: Currently, we accept bank transfers and credit/debit card payments. We are working to add Cash on Delivery (COD) as a payment option soon.
  • Order Processing: We process orders immediately after payment authorization. Please allow up to two working days for your order to be shipped.
  • Cancellations: You can cancel your order within 24 hours of placement by contacting our support team at support@cutscript.com or via WhatsApp at 03168861111. Please note that once an order has been marked as “in process” or shipped, it cannot be canceled.
  • Address Changes: Due to our automated shipping process, we cannot change the delivery address after an order is placed. If you need to change your address, you must cancel your original order and place a new one with the correct details.

Important Information

  • International Orders: Please be aware that customers are responsible for any customs duties, taxes, or fees that may apply to international shipments. These charges are determined by the destination country’s customs policies and are not included in your purchase price or shipping fee.
  • Contact Us: If you have any questions or concerns about your order, please don’t hesitate to reach out to us at support@cutscript.com or through our WhatsApp Business account at 03168861111.